Typical management consulting engagements are by the hour, and include the following services:

1. HPO21 Implementation and/or tailoring of Standards to fit the organization.

2. Implementation of HPO21 Standards for special purposes such as strategic planning, performance management, operations and workforce performance improvement and other initiatives.

3. Preparation of Application for State or National Baldrige-based Quality Award.

4. Assistance to businesses, nonprofit and government establishments in forming of Communities of Excellence based on strategic alliances with other establishments who serve the same community but with different non-competing products or services. Assistance helps the establishment and its alliance partners gain cross-organization benefits such as bulk purchasing of similar common items (office supplies, etc.) and cross-marketing to each partner’s clients.